At Grahame Chaseling Maker, each piece is thoughtfully handcrafted and prepared with care. This Shipping Policy outlines how and when your order will be delivered.

Shipping Within Australia

We offer complimentary shipping on selected items within Australia.

Eligibility for free shipping will be clearly indicated on individual product pages.

For all other items, shipping costs are calculated at checkout based on the size, weight and destination of your order.

International Shipping

We welcome international enquiries.

As many of our pieces are made to order and vary in size and weight, international shipping is arranged on a case-by-case basis.

Please contact us prior to purchasing to receive a tailored shipping quote.

Production Timeframes

Most items are made to order.

Estimated production timeframes will be outlined on each product page. As a guide, please allow 2–12 weeks for your item to be crafted prior to dispatch.

If you require your order by a specific date, we recommend getting in touch before purchasing.

Delivery Timeframes

Delivery times vary depending on your location within Australia.

Once dispatched, you will receive tracking details (where applicable) so you can monitor your delivery.

Custom & Bespoke Orders

For custom pieces, shipping timeframes and costs will be discussed and confirmed during the order process.

Delays

While we do our best to ensure timely delivery, delays may occasionally occur due to factors outside our control, including postal carrier delays or peak periods.

Contact

For any shipping enquiries, please contact:

Grahame Chaseling Maker
info@grahamechaseling.com.au