Shipping Policy.

At Grahame Chaseling Maker, each piece is handcrafted to order and carefully prepared for delivery or collection. Shipping costs and timeframes vary depending on the size, weight and nature of each individual piece.

Shipping Within Australia

Shipping costs within Australia are calculated at checkout and will vary depending on the size, weight and destination of your order.

Local pickup is also available from our workshop in Woolgoolga, NSW, Monday to Friday by appointment.

International Shipping

We welcome international enquiries.

As our pieces vary in size, weight and complexity, international shipping is quoted individually. Please contact us prior to purchasing so we can provide an accurate shipping estimate for your location.

Production Timeframes

Most items are made to order.

Production timeframes vary depending on the piece and will be noted on individual product pages. As a guide, please allow 2–12 weeks for completion prior to dispatch or collection.

If you require your order by a specific date, please contact us before placing your order.

Delivery Timeframes

Once dispatched, delivery times will vary depending on your location. Tracking details will be provided where applicable.

Custom & Bespoke Orders

For custom commissions, shipping arrangements and costs will be confirmed during the design and order process.

Delays

While we aim to ensure timely delivery, delays may occasionally occur due to factors outside our control, including courier delays or peak periods.

Contact

For any shipping enquiries, please contact:

Grahame Chaseling Maker
info@grahamechaseling.com.au